Stealth Inflation

David Pogue writes about companies that are slowly bilking consumers out of their money by making so called “billing mistakes”. Pogue says,

In the end, the idea of a scheme to bilk millions of people by tiny amounts sounds preposterous, even silly. After all, wasn’t that the villain’s master plan in “Superman III”?

Hasn’t he seen Office Space? Multiply your tiny amount by millions of people and you get lots of money. New York Times article: State of the Art: Checking Your Bill for a New Charge Called Oops.

in the city by the lake